At Toyota Balintawak Inc., we greatly value our customer's comments and suggestions. Kindly fill up the survey below. This will help us find ways to serve you better.

Thank you.

Fields marked with an asterisk (*) are required.

*First Name:
*Last Name:
*E-mail:
Phone Number:
Mobile Number:
Street Address:
City/Municipality:
Province:
Zip code:
Birthday (MM/DD/YYYY):
Plate Number:

		Excellent 100%	V. Good 80%	Good 50%	Fair 20%	Poor 0%
1. How would you rate our Dealer Facilities with regards to:
a.	*Convenience of business hour
b.	*Convenience of parking area
c.	*Ease of finding the service reception area
d.	*Comfortability of waiting area
e.	*Cleanliness of the Service Facilities
2. How would you rate your experience upon entering our dealership, with regards to:
a.	Ease of making appointments for service/repairs (if applicable)
b.	*Promptness in accommodating you upon arrival at the reception
c.	*Attentiveness of staff to your service needs.
d.	*Provision of a clear diagnosis & explanation of service to be done
e.	*Courtesy and friendliness shown by Service Personnel
f.	*Grooming, hygiene and overall appearance of Service Personnel
3. Repair after Service:
a.	*Service done correctly the first time
b.	Service Personnel's politeness and professionalism when handling Warranty repairs (if applicable)
4. Delivery
a.	*Delivery of Vehicle as promised
b.	*Clear explanation of Repair performed
c.	*Quality of work performed
d.	*Promptness/Smoothness of the Vehicle Delivery
e.	*Cleanliness of the car after service
f.	*Clear Explanation of Cost (Labor and Parts)
5. Recommendation
a.	*Would you be willing to recommend this TOYOTA BALINTAWAK's service to a friend or relative?	Please Select One Definitely Recommend Probably Recommend Might or Might Not Recommend Probably Not Recommend Definitely Not Recommend
b.	*When you replace your Toyota, will TOYOTA BALINTAWAK be your 1st dealer choice to go to?	Please Select One Definitely Recommend Probably Recommend Might or Might Not Recommend Probably Not Recommend Definitely Not Recommend
c.	*When you replace your Toyota, do you think you would:	Please Select One Definitely Buy from this Dealer Probably Buy from this Dealer Might or Might Not Buy from this Dealer Probably Not Buy from this Dealer Definitely Not Buy from this Dealer
To further improve of our service, please give us your comments or suggestions, if any. Any feedback from you would be helpful to us and would be greatly appreciated.