At Toyota Balintawak Inc., we greatly value our customer's comments and suggestions. Kindly fill up the survey below. This will help us find ways to serve you better.

At Toyota, We Serve With Passion!

Fields marked with an asterisk (*) are required.

*First Name:
*Last Name:
*E-mail:
Phone Number:
Mobile Number:
Street Address:
City/Municipality:
Province:
Zip code:
Birthday (MM/DD/YYYY):
Plate Number:

		Excellent 100%	V. Good 80%	Good 50%	Fair 20%	Poor 0%
1. How would you rate the performance of dealer's sale staff?
a.	*Courtesy & Attentiveness
b.	*Knowledge of product
c.	*Fulfillment of Commitments
d.	*Over all handling of sale
e.	Knowledge of Financing/Insurance Schemes (if applicable)
2. How would you rate your impression about our Dealer Facilities regarding:
a.	*Convenience of Business Hours
b.	*Convenience of Parking Area
c.	*Appearance of Showroom
3. Delivery Experience after Sales				Yes	No	Don't Know
a.	*Was the vehicle Service maintenance explained to you?
b.	*Was the Vehicle Warranty explained to you?
c.	*Were you given information about Service and Parts Department? (Hours of service, break time)
d.	*Were the vehicle features and controls explained?
e.	*Were you introduced or given names of persons to contact for your after-sales service requirements? (Sales, Parts, Service & CRD Managers?)
f.	*Was your vehicle ready at the appointed delivery?
g.	*Was the exterior of your new Toyota clean at delivery?
4. *Follow-up Contact
5.	*Would you be willing to recommend this dealer to a friend or relative as a good place to buy a vehicle?		Please Select One Definitely Recommend Probably Recommend Might or Might Not Recommend Probably Not Recommend Definitely Not Recommend
For further improvements of our service, please give us your frank comments or suggestions, if any.