Use these links to jump to a specific question or simply scroll down to read answers to frequently asked questions.

• What is the coverage of your comprehensive insurance?
• Do you deliver insurance policies?
• You offer 90 to 150 days term, do have any additional charges for that?
• For provincial customers, can you pick up the payment and deliver the insurance policy?
• Who is the payee for check payments?
• If ever I will not pay through check/s, can I still be given a 90 to 150 days term?
• What are the requirements needed for insurance claim?
• How much is the customer's participation on insurance claims? How much for the replaced parts?
• What are the advantages of availing in-house insurance?
• In case of theft (carnap), what are the steps in claiming?

---

A: Insurance coverage:

• Own Damage
• Property Damage
• Bodily Injury
• Personal Accident

back to top

---

A: Yes, especially if requested by clients.

back to top

---

A: No, there are no additional charges. You will only have to pay for the total amount of premium.

back to top

---

A: In this case, we accept bank transfer for payments and deliver the insurance policy via LBC/Fedex.

back to top

---

A: Toyota Balintawak, Inc.

back to top

---

A: Yes, provided you sign a promissory note, stating the following:

• Date of payments
• Amount
• Complete address
• Phone numbers of the client

back to top

---

A: Please provide a photocopy of the following:

• Insurance Policy with OR of Premium
• LTO Registration (latest)
• Driver's License with Official Receipt
• Police Report
• Pictures showing the damaged portion and the plate number
• Medical Certificate & Official Receipt of expenses for Third Party Claim (TPL)

back to top

---

A: Customer's participation is .5% of the amount insured. Meanwhile, the customer's participation for replaced parts is computed based on the following rates:

Age of Vehicle	Rate of Depreciation (Shared of the Insured)
Up to 3 years	NIL
Over 3 up to 4 yrs	25%
Over 4 up to 5 yrs	30%
Over 5 up to 6 yrs	35%
Over 6 up to 7 yrs	40%
Over 7 up to 8 yrs	45%
Rebuilt & Reconditioned Vehicles	45%
Shock Absorbers (for 3-year old vehicles)	50%

back to top

---

A: Here are some of the advantages:

• We offer a term of up to 150 days for payment covered with post dated checks.
• As long as all requirements are submitted during claims, we can proceed with the repair services at once.
• We guarantee the use of brand new genuine parts during repair.
• We offer stress-free, faster insurance claim, priority in repair and providing you with peace of mind knowing your vehicle is in good hands.

back to top

---

A: Here are the steps in claiming:

1. The driver/owner must immediately report he incident to the police authorities for the FLASH ALARM
2. Report to the Constabulary Highway Patrol Group (CHPG) in Camp Crame with the original copy of the registration certificate
3. Secure copies of the Flash Alarm sheet and Complaint Sheet
4. Submit the copies to TBK
5. Sixty (60) days from the day of the incident, secure a Certification of Non-Recovery from CHPG Camp Crame
6. Submit the Certification of Non-Recovery to TBK

back to top