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No worries. We've got you covered.
In as much as we at Toyota Balintawak take pride in every vehicle we sell
and maintain, we also take responsibility for each one of them. The Warranty
Service is an important obligation that TBK fulfills, to repair or replace
any Toyota vehicle or supplied car part that is found defective in
material or workmanship (described under the Basic Warranty Coverage).
As part of Toyota's world-renowned standards, these
warranty services are faithfully carried out by TBK and other Toyota
Dealers nationwide.
Basic Warranty Coverage
Toyota warrants that it will either repair or replace any Toyota-supplied
component part (limited thereto) that is found defective in material or
workmanship under normal use within a period of 36 months or 100,000
kilometers, whichever comes first, except those items listed under
"What is Not Covered."
What is Covered?
Toyota supplied component part that is found defective in material or workmanship
Separate Warranty Coverage
| Tires |
Audio System |
| Car Battery |
Surface Rusts & Paint Defects |
| Air conditioning system |
What is not Covered?
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Factors beyond the Manufacturer's Control
- Repairs & adjustments required as a result of misuse (ie.
Racing, overloading, overrevving, or similar improper usage),
negligence, modification, alteration, tampering, disconnection,
improper adjustment and accidents are not covered.
- Repair by a non-authorized Toyota dealer or personnel, use
of add-on parts/materials not supplied by Toyota and use of
non-Toyota genuine parts are not covered.
- Cosmetic or surface corrosion from stone chips or scratches
in the paint is not covered.
- Damages and/or surface corrosion problems due to the
environment such as acid rain, airborne fall-out (chemicals,
tree saps, etc.) salt, hail, windstorms, lightning, floods,
other acts of nature, acts of terrorism, war and the like are
not covered.
- Damages arising from excessive use as a public utility
franchised vehicle (ie. Taxi, shuttle Service, etc.) are not covered.
- Radio and TVSS malfunction due to interferences in specific areas are not covered.
- Maintenance is at owner's expense.
- The labor, parts or lubricant cost of maintenance services
such as engine tune-up, cooling system and fuel system cleaning,
emission adjustments, carbon and sludge removal, brake and
clutch adjustments, wheel alignment, tire balancing, and drive
belt adjustment is at owner's expense.
- The replacement of normal maintenance parts such as spark
plugs, distributor points, drive belts, lamp bulbs, fuses,
filters, lubricants, worn brake pads, and lining or worn
clutch linings and fluids at owner's expense when they are
replaced as maintenance service ordinarily required with
vehicle use.
- Normal Noise, Vibration, and Deterioration
Normal noise, vibration, wear, tear, and deterioration such as
discoloration, fading, deformation of blur and fabric discoloration
are not covered.
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Lack of Maintenance or Use of Wrong Fuel, Oil or Lubes.
Repairs and adjustments caused by improper maintenance, lack of
required maintenance, or the use of fluids other than the fluids
recommended by Toyota.
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Altered Mileage
Failure of a vehicle on which the odometer mileage has been
altered or changed so that the vehicle mileage cannot be readily
ascertained is not covered.
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Extra Expenses
Incidental or consequential damages such as telephone calls, loss
of time, inconvenience, commercial loss and towing are not covered.
Obtaining Warranty Service
Bring your Toyota vehicle to Toyota Balintawak, Inc. and/or Toyota North Edsa
Service Department in order to obtain warranty service. Look for
a Service Advisor and present your vehicle's warranty booklet for
eligibility and the vehicle for confirmation of the defect.
For your Warranty Services, please contact us
online or look for
any of our available service advisors or estimators.
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